Frequently Asked Questions

Everything you need to know about bringing Hestia + Co. into your home.

What is the typical shipping timeline for furniture and decor?

Most in-stock decor items ship within 2-3 business days. Larger furniture pieces require specialized freight handling and typically arrive within 2-4 weeks depending on your location.

Do you offer international shipping?

Currently, Hestia + Co. ships exclusively within the continental United States and Canada. We are looking to expand to international markets in the near future.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's portal.

Are your materials sustainably sourced?

We prioritize ethical craftsmanship. Many of our collections feature FSC-certified wood, organic textiles, and recycled glass to ensure your home is as eco-friendly as it is beautiful.

What should I do if my item arrives damaged?

Please inspect your delivery immediately. If you notice any damage, contact our support team at [email protected] within 48 hours with photos of the item and packaging.